35 Follager Road, Rugby, United Kingdom
+44 7447675934
office@machinemind.ltd

Troubleshooting and Rescue

Troubleshooting and rescue

Sometimes something simply does not work and nobody knows why. We diagnose the cause, not just the symptom, and get you stable again. This is often emergency work, and we treat it that way.

What we fix

  • Hard and unusual bugs in existing systems, including code nobody wants to touch.
  • Outages, slowdowns and performance problems.
  • Failed upgrades, broken deployments and conflicts between plugins or dependencies.
  • WordPress rescue: hacks, malware, redirects, spam, rogue admin accounts and Google blacklisting.
  • Email, DNS, SSL certificate and migration problems.
  • Error 500 and white screen issues, and sites that stop working after an update.

WordPress security

WordPress is the most popular CMS in the world and, for the same reason, a frequent target. We carry out full diagnostics of infected sites: core files, themes, plugins, database, cron, .htaccess and server configuration. We remove both obvious backdoors and hidden obfuscated code that classic scanners miss, close the hole that let the attacker in, and harden the site so it does not happen again.

If your site is misbehaving, contact us now.